Returns & refunds

Refund Policy

Refunds may be available for paid products as described in our Refund Policy below:

If the product you purchased is not what you were expecting, you can request a refund, within 24 hours of your purchase of the product. We will not provide any refund if you request it after the 24 hours after delivery of the product.

If the product you purchased is damaged or faulty, we will send you a replacement or a refund (excluding postage fees). Replacements are subject to stock availability. We reserve the right to determine whether a product is damaged or faulty.

We will not provide a refund of the product if the product has not been returned to us.

To request a refund, please email: sevensistersplantco@gmail.com

If we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of a product that you want to refund or if you have previously refunded a product, we reserve the right at our discretion, to deny such refund.

Workshop Refund Policy

Due to limited spaces and preparation requirements, we ask that you provide at least 24 hours’ notice if you are unable to attend your scheduled workshop.

  • Cancellations made with more than 24 hours’ notice are eligible for a full refund or store credit.

  • Cancellations made within 24 hours of the workshop will not be eligible for a refund.

  • Exceptions may be considered in the case of extenuating circumstances, at our discretion.

If you are unable to attend, please contact us as soon as possible so we can assist you.

We appreciate your understanding and support.